Customer Success Renewal Representative, Enterprise
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The Renewal Account Manager (Enterprise Accounts) owns the end-to-end renewal of subscription and maintenance contracts for Enterprise accounts in their assigned territory. Working closely with Enterprise Account Managers, Customer Success, and Sales Engineering, the Renewal Account Manager runs a proactive renewal motion, engaging accounts up to six months ahead of expiry to reduce churn risk and align on renewal and growth strategy. Beyond on-time renewals, the role grows contract value through uplifts, expansion, migrations, and upsell of premium offerings. Day to day, this means coordinating the account team, running deals with custome
