Customer Success Renewals Representative, Commercial
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The Customer Success Renewals Representative is responsible for managing the end-to-end renewal of subscription and maintenance contracts across a portfolio of Commercial customers within an assigned territory.
Working closely with Account Managers, Customer Success, Sales Engineering, and channel partners, you will drive proactive renewal activities, engage customers well ahead of contract expiration, mitigate churn risks, and identify opportunities to grow recurring revenue.
Beyond securing on-time renewals, you will focus on increasin