Customer Care Agent - Remote from anywhere

VidRush is an AI-native video production platform that replaces an entire video team with coordinated AI agents.

Creators turn a simple idea into a fully produced, long-form video—research, script, voiceover, visuals, motion graphics, and rendering—in under an hour. No timelines. No editing headaches. Just intent → finished video.

We’re building a new way to create video that feels more like writing than editing, and we’re already seeing strong traction from serious creators and media teams.

If you’re excited about AI, creator tools, and building category-defining products from first principles, you’ll fit right in.

About the role

Available Remote from anywhere

You will be the primary point of contact for our creator community, handling inquiries, troubleshooting issues, and maintaining our brand voice across all support channels.

Working Hours

• 12:00 AM – 8:00 AM CET

Key Responsibilities

• Direct Support: Handle inb