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Posted 2mo ago•Palo Alto, CA

Customer Success Manager (2x Openings)

MiddleOn-site (Palo Alto)Salary undisclosed
Job Description

About Volta

Volta is the category-defining, fully vertically integrated AI infrastructure platform – from capital to clusters to software, under a founder-led enterprise. Our mission is The Utility of Compute™: AI infrastructure as dependable and available as electricity, for every organization that needs it. Launched with a $10B strategic partnership with one of the leading frontier AI labs, a Series A led by Andreessen Horowitz, and a $5B AI Infrastructure Fund, Volta is building the infrastructure layer of the AI era from the ground up. We are 100+ people across London, Palo Alto, and New York, with rapid growth expectations to hundreds.

About The Role

The Customer Success Manager owns the relationship with customers running large-scale AI workloads on Volta's compute platform. You will be the primary point of contact for onboarding, adoption, and ongoing success, working closely with service operations and support to make sure customers get real value from Volta's infrastructure.

This is a relationship-first role: you will be the steady, trusted presence customers turn to as they scale their use of Volta's platform.

What You Will Be Doing

  • Own the custome

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