School Bus Dispatcher, Carp ON Split Shift

Voyago is currently recruiting to fill an existing vacancy for 1 School Bus Dispatcher based in Carp, Ontario.

Reporting to the General Manager, the Schools Dispatcher is responsible for the dispatch of drivers and providing accurate direction. The role also includes providing a high degree of customer service in a fast-paced work environment.

• Split shift hours
• Ensure dispatch and driver operations are in accordance with established standards.
• Creatively arrange routes and driver resources to ensure contracted routes are covered for driver illness and holidays.
• Customer Service Calls, Recurring rides & Special event co-ordination.
• Incident reporting
• Dispatch drivers to various routes on a timely basis.
• Alert drivers to road closures and other delays
• Identify all runs and drivers active on routes are on time to ensure no students are left behind
• Manage and pull a variety of reports as per the Dispatch Supervisor’s directive
• Manage and assist with scheduling vehicle maintenance as required
• Answer phones, fax, and email correspondence in a professional and courteous manner
• This full time role runs year round, and it not defined by the school