Customer Success Specialist
Position: Customer Success Specialist
Position Type: Full-Time Employee
Location: Onsite, Cape Town, South Africa
Experience: Bachelors required preferred. Minimum of 4 years related experience
Watchmaker Genomics is a global life science company based in Boulder, Colorado with an R&D and Production facility in Cape Town, South Africa. Our team is passionate about innovation and values collaboration, creativity, and scientific rigor.
We believe that the intersection of biology, engineering, and computer science presents exciting opportunities for developing novel technologies that promote research and improve human health. Watchmaker Genomics specializes in the design, development, and production of DNA- and RNA-modifying enzymes that enable high-growth applications in genomics, molecular diagnostics, and personalized medicine.
Watchmaker is inviting applications for the full-time position of Customer Success Specialist.
This position will be responsible for processing and tracking customer orders, managing customer account updates, and responding to inquiries in a professional manner. This individual will be accountable for ensuring customer orders and inqu
