Account Manager
๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ญ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฑ-๐ญ๐ฑ ๐๐ฃ๐)
Experience: 8+ yrs
Location: New Delhi, Delhi, India, Jaipur
We are looking for an experienced and strategic IT Operations & Service Delivery Leader to manage and scale technology operations within a large, complex organisation. The ideal candidate will bring strong expertise in operational management, IT service delivery, organisational transformation, automation, and performance optimisation, preferably within the high-technology sector.
This role requires a proven leader who can manage large teams, oversee 24x7 IT services, drive operational excellence, and translate business objectives into measurable outcomes. The candidate will be responsible for improving service quality, increasing delivery efficiency, leveraging data analytics, and implementing automation and AI initiatives to support organisational growth.
Requirements
Key Responsibilities
- Lead and scale technology operations and IT service delivery across large, complex organisational environments.
- Manage on-site and offshore teams responsible for delivering reliable 24x7 IT services.
- Drive organisational growth, strategic transformation, and operational excellence initiatives.
- Oversee service delivery performance, ensuring adherence to quality standards,
