Office Coordinator

GENERAL OVERVIEW OF KEY ROLES & RESPONSIBILITIES:

The Office Coordinator provides administrative and front-office support to the Multi-Therapy Services (MTS), ensuring efficient daily office operations and providing administrative support to program and clinical staff. The position coordinates office communications and appointment scheduling, processes billing and encounter submissions, maintains accurate electronic records, and serves as a primary point of contact for clients, families, staff, referral sources, and external agencies. The Office Coordinator is expected to maintain a professional, organized, and customer-service-oriented office environment while ensuring administrative responsibilities are completed accurately and tin1ely.

ESSENTIAL & CORE FUNCTIONS:

1.    Provide administrative support for insurance/Medicaid billing activities.

2.     Monitor billing and encounter documentation for completeness and accuracy.

3.     Complete and submit required encounters to the New Jersey Department of Children and Families

4.     Maintain and organize electronic client and program records.

5.     Perform electronic filing and ensure documents are maintained in the approp1iate electronic record.

6.     Provide administrative support to behavioral health program staff.

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