CX Specialist for leading German Marketplace (German Native)
Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most renowned and fastest-growing brands. Join our incredible international community of passionate professionals, where personal and professional growth is essential.
Behind the brand.
This brand is a popular online marketplace that connects local buyers and sellers across Germany, offering everything from furniture and electronics to real estate and services. Known for its simplicity and community-driven approach, Kleinanzeigen makes it easy for users to list items or find unique, second-hand deals nearby. With a focus on sustainability and supporting the circular economy, they encourage affordable, eco-friendly transactions and build connections within local communities.
A day in the life of.
As a Customer Experience Specialist it is all about variety, teamwork, and impact. You'll kick things off by diving into user queries, tackling anything from listing questions to account issues. Your problem-solving skills will shine as you resolve disputes, guide users on managing l