Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial CSM to retain and grow a dedicated book of customers.

Why I'm hiring

At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers - that's how we evolved from a simple texting platform to now powering calls, texts, email, Ai-agents, and complex messaging and business automations for over 1000+ businesses. We ship fast to meet our customers' needs.

Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding/implementation, uncover the next problem, and help them get even more value.

Our best CSMs have taken our staffing customers from an initial $12k deal to $180k ARR because customers like Your Employment Solutions are getting over $1M in ROI using Whippy to augment their teams and b