Medical Virtual Assistant - Regenerative Medicine
Job Title: Medical Virtual Assistant — Regenerative Medicine
Position Type: Full-Time (40 hours per week)
Work Hours: 8:30 AM – 5:30 PM Hawaii Standard Time (HST), with a 1-hour unpaid lunch break
Work Days: Monday to Friday
Salary: $5 - $6 hourly
Job Code: LS-HCRM
Workplace: Remote
Preferred Candidate Location: Philippines
About the Client & Role
Our client is an established regenerative medicine practice in Hawaii specializing in patient-centered medical care and regenerative treatments. They are seeking a reliable, organized, and proactive Medical Virtual Assistant — Regenerative Medicine to support high-volume phone handling, appointment scheduling, insurance verification, prior authorizations, medical records, and daily medical administrative operations.
The role involves handling approximately 50 patient calls per day, primarily inbound, while managing appointment requests, patient intake, insurance-related tasks, and administrative follow-ups. The VA will also coordinate with an outsourced billing department regarding billing documentation and coding corrections.
The ideal candidate has prior experience supporting U.S. medical practices, strong phone communication skills, and experience using EHR/EMR systems. Experience with Practice Fusion is highly preferred but not required, as trai
