Director of Professional Services
About the Role
We’re looking for a leader to own and transform the delivery engine at Clutch, across Technical Delivery, PMO, and Solutions Consulting. As we scale, delivery is a core growth lever. How fast and efficiently we take customers live and into value directly sharpens our edge in the market.
At Clutch, delivery and product are deeply intertwined: how we configure and implement is itself part of the product experience. This leader works hand-in-hand with Product and Engineering, and is accountable for reimagining how delivery works end-to-end and building the operating model that enables it.
About the Team
Our Professional Services team is responsible for implementing Clutch products for our Credit Union customers, and carrying them to lasting value. We have a strong bench of managers and deep domain expertise. What we need is a leader who can point that talent at the right problems and get a fundamentally better motion out of the team, and holding both speed and quality at the same time.
What you’ll do
Within 1 month, you will:
Quickly build trust and credibility with your team and cross-functional partners, while forming a sh
