Product Designer

Company

Pace helps leading insurers run complex operations through AI agents and expert human review. Financial institutions spend nearly $400 billion annually on outsourced work. We’re building technology to transform those operations alongside some of the largest insurers in the world.

Role

We’re looking for our first Product Designer to shape how Pace’s platform looks, feels, and works.

You’ll partner directly with engineers, customers, and internal stakeholders from problem discovery through delivery. You’ll help decide which problems to solve and why, then turn complex insurance workflows into clear, intuitive product experiences.

This is a role with broad ownership. You’ll establish our design foundations, work closely with engineers to ship, and learn from how customers use what we build. You’ll balance speed with the care and detail that earn trust in a product people rely on for important work.

What this looks like in practice:

• Own design from discovery through delivery: Talk to customers, understand their workflows, explore solutions, and work with engineers to bring them into the product. Stay close to implementation and use feedback to improve what ships.

• Shape product direction: Identi