Senior Product Manager, Team Management

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Outside the US, we currently operate in Canada, UK, Ireland, and Australia and are actively growing our product platform in these markets. Specifically we are investing in a new team to support our customers in improving labour management. This is a key customer request and includes earned wage access, tip/gratuity management, and payroll tools.

We are seeking a senior product manager to own this strategy and enable our customers to attract and retain employees in their restaurants. You will work closely with engineering, business development, operations, and marketing partners to deliver innovative, reliable, and scalable capabilities that help our customers with the most important but also complex part of their business. In this highly visible role, you will have a direct impact on how Toast serves customers in new markets

 

A day in the life (Responsibilities) 

• Champion field research & validation: Spend time with customers in all markets to learn opportunities to improve the experience both as a restaurant employee and as a restaurant managing labour. Form a perspective on build versus partner.