Patient Experience Executive- Hiring for SSO Hospital - Andheri

About SSO

Specialty Surgical Oncology (SSO) is one of India’s fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai. Founded and led by a distinguished team of oncologists and healthcare experts, SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models.

With a strong presence across Mumbai (Ghatkopar, Thane, Andheri, and upcoming centers in South Mumbai and Ahmedabad) and Tier 2 cities like Nagpur and Belgaum.

Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organization shaping the future of oncology in India — grounded in excellence, empathy, and innovation.

Role

We are looking for a warm, articulate, and service-oriented Patient Experience Executive to be the first point of contact for patients and caregivers at our centre. You will play a key role in ensuring every patient journey is smooth, empathetic, and well-supported — from consultation to discharge.

Key responsibilities:

Greet and counsel every patient and family entering the centre with warmth and professionalism

Guide patients through t