Customer Success Manager

What we do: 

Zefr is the leading global technology company enabling responsible marketing in walled garden social environments. Zefr’s solutions empower brands to manage their content adjacency on scaled platforms such as YouTube, Meta, TikTok, and Snap, in accordance with industry standard frameworks. Through its patented AI technology, Zefr offers brands and agencies more accurate and transparent solutions for social walled gardens. The company is headquartered in Los Angeles, California, with additional locations across the globe.

We are hiring a new Customer Success Manager to oversee the working relationships with Zefr clients on our programmatic product. This person will work with the biggest and best companies in the business, guiding them in effectively utilizing Zefr technology and demonstrating Zefr’s considerable value.

Here’s what you’ll get to do:

• Help our clients execute campaigns in DV360, Google Ads, and Facebook by sharing tailored performance-enhancing tactics and strategies

• Be the primary point of contact for your partners, responsible for both fielding incoming requests from them, and proactively engaging them.

• Provide str