UX Researcher
Company Summary
Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!
Job Summary:
As a UX Researcher at Zoro, you’ll work with qualitative and quantitative researchers to help bring the voice of our customers to the heart of everything we build. Your work will uncover insights that shape intuitive, meaningful digital experiences—ensuring our customers feel supported, understood, and empowered every step of the way. This is a unique opportunity to grow as a researcher while making a real impact on a business that values curiosity, empathy, and continuous learning.
Duties and Responsibilities:
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