Customer Experience Manager (m/w/d) English and German

Are you fluent in Englisch? Can you also speak German? Then apply now! For our Avedo Contact Center in Hamburg location, we are looking for you as a Customer Experience Manager (m/w/d) English and German in full-time. 

Your Benefits 

• secure full-time fixed salary from day one 

• service hours from monday to friday: 7-20h (self scheduled), also Saturday on request 

• after successful training, you'll work in a hybrid model  

• uncomplicated entry into the job through professional and remunerated induction and training

• Avedo benefits discounts for online shops and travel portals, company events, table football, snack machine, etc.

Your Tasks 

• handling internal customer service issues (in writing only)

• quality assurance

• constantly reviewing and improving existing processes 

• supporting new projects

• testing of new projects