Posted 1h ago•Manila, Philippines
Customer Success Engineer, US (Night Shift)
MiddleOn-site (Manila)Salary undisclosed
Required Skills
SQL
Job Description
Overview
Do you have a strong passion for technical enablement and problem solving? Does the idea of being a trusted technical resource excite you? We are seeking a highly motivated individual who is interested in working hand in hand with our Customer Success Team to assist with the adoption, enablement, configuration, and utilization of class leading solutions.
What will you be doing?
The Customer Success Engineer serves as a strategic technical resource to our Customer Success Team. The CS Engineer works hand in hand with the Customer Success Team on Customer engagements to assist in adoption, enablement, configurations, technical recommendations, and utilization advice.
Responsibilities will include:
- Work as part of a team to respond to digital customer engagement strategies including but not limited to technical product health checks, 30/60/90 day time to value customer engagements throughout onboarding stage, and “call to action” response from Gainsight w
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