Customer Success Analyst

Dealpath is looking for a self-motivated Customer Success Analyst to join our growing team in San Francisco!

If you're interested in starting a career in Customer Success, this is a great place to start it. You'll help institutional real estate firms get the most out of Dealpath by building the configurations that shape how they run their deals. Your work frees up our CSMs to spend their time with customers.

The Customer Success team is supportive and collaborative, and they'll be with you as your career grows. You'll build the experience to move into roles like Customer Success Manager, and you'll have a real path to get there at Dealpath.

You're excited about this opportunity because you will:

• Build customer configurations from start to finish, picking up requests from CSMs in Asana and seeing each one through to a finished result
• Jump in on platform questions and support requests so customers can keep moving on their deals
• Develop deep product expertise and become the person customers and teammates turn to
• Work with CSMs, Product, and Engineering to spot patterns, then turn them into automation and new features