Technical Customer Success Manager
About DevSavant
DevSavant is an operating partner for startups and growth-stage companies, helping them turn ambition into execution. We support founders and leadership teams with product engineering and global staffing, from early prototypes and MVPs to scaling high-performing teams. Our vetted talent across LATAM and Asia embeds directly into client teams, operating as true extensions rather than external vendors. With over 8 years working in venture-backed ecosystems, DevSavant is trusted to accelerate delivery, scale teams efficiently, and support companies as they reach their next milestone.
Summary
Your primary responsibility is to be a trusted advisor to our client's largest and most strategic customers, ensuring their long-term success, retention, and growth. As a Technical CSM, you'll manage a portfolio of high-ACV, high-complexity accounts where multiple stakeholders, departments, and use cases are in play. Our Enterprise CSMs combine deep platform expertise with executive-level relationship management to proactively deliver high-impact results for customers and for the company. You'll operate effectively and professionally in a high-paced, ever-changing environment where your creativity, technical judgment, and strategic insight drive outcomes at scale.
