Manager, Clinical Operations
About Felix
Founded in 2019, Felix is a digital healthcare company that puts the patient in control of their own health and wellbeing. We’re passionate about building technology and beautiful customer experiences to make healthcare more accessible (and more enjoyable) for all Canadians.
Felix is Canada's first end-to-end healthcare experience, providing online treatment, prescription delivery and ongoing care. We deliver care across a growing range of daily health categories such as weight loss, birth control, menopause, erectile dysfunction, acne, longevity and more.
Website: https://www.felixforyou.ca/
The Role
We're looking for an experienced people manager to lead our fast-growing Medical Office
Assistant (MOA) team. The team is the first point of contact for our healthcare providers on
platform and workflow questions, and supports patients and healthcare providers 7 days a week across lab results and follow-ups, referrals, insurance forms and records, prescription and pharmacy queries. We also help our healthcare providers with vacation coverage, patient reassignments and payouts.
