Account Executive, Renewals

Account Executive, Renewals

Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance; they join to build the company that replaces how it works.

The role

Keep good Harper customers by starting early, explaining the renewal clearly, and carrying each policy to a confident decision.

A renewal is not a reminder email. The customer's business may have changed, the market may have moved, and a successor policy must be earned before the current term expires. You own that commercial conversation.

Harper's systems surface expiring policies, prior terms, changed exposures, and the next action. You verify the account, lead the customer conversation, and earn the