IT Systems Administrator

THIS IS AN IN OFFICE OPPORTUNITY IN CHARLESTON, SOUTH CAROLINA

Marolina is seeking a Systems Administrator to provide hands-on technology support across our corporate offices and retail locations. This role helps keep our employees, systems, devices, and stores connected and operating efficiently.

Working closely with the IT Director, you will manage user accounts, troubleshoot technical issues, support retail technology, prepare equipment, and maintain IT documentation. This is an opportunity for a technically curious, service-oriented professional to contribute to a growing IT team and develop their skills across a diverse technology environment.

Key Responsibilities

Systems Administration & Help Desk Support

• Administer Microsoft 365 and Entra ID, including user accounts, licenses, groups, permissions, and MFA troubleshooting.
• Manage and resolve support requests through Freshdesk, troubleshooting Windows and Mac devices, software, peripherals, and connectivity issues.
• Provide timely, professional support to corporate employees and retail teams, escalating complex issues as appropriate.

Networking & Retail Technology

• Troubleshoot basic networking issues involving DHCP, DNS, VLANs, and Wi-Fi, including CradlePoint and Ubiquiti equipment.
• Support Shopify POS systems, including registers, card readers, receipt printers,