Customer Support Specialist (L1 & L2)
Job Title: Customer Support Specialist (L1 & L2)
Department: Customer Support
Location: On-Site, H-12, NSTP, Islamabad
About ImagineArt
We're redefining how the world creates and designs.
ImagineArt is one of the fastest-growing GenAI companies in the world. We've scaled faster than most funded startups, with zero outside funding.
100M+ social impressions
Built and shipped our own image generation model, now ranked #3 globally for photo realism
No funding. No shortcuts. Just a sharp, driven team building one of the strongest GenAI products in the world, and we're just getting started.
If you want to build something that truly matters, work with exceptionally smart people, and grow at a pace most companies never experience, ImagineArt is the place.
About the Role
We are looking for a Customer Support Specialist who can handle both L1 and L2 support for our global users. You will be the first voice of ImagineArt for our customers, and you will also dig deeper into technical issues when needed. You should have strong English communication, a technical mindset, and a basic understanding of automation and AI tools. Your goal is not o
