Account Manager

Role Summary:

Our Account Manager is a proactive, collaborative post-Sales role who thrives on and will be responsible for building and maintaining strong, long-lasting partner relationships, ensuring customer satisfaction through retention, hold periodic business reviews, and identifying new business opportunities within existing accounts for their assigned territory. This role requires a blend of sales acumen, customer service skills, and strategic thinking.

Who You Are:

• Passionate about our mission and can see the value this role brings to us, our restaurant partners, and our customers

• A resilient achiever who is motivated by opportunities and embodies a hospitality mentality
• A strong communicator and relationship builder who is able to efficiently work with external stakeholders and internal teams
• Adaptive, organized, and a natural problem solver
• A tenacious relationship builder who is passionate about adding value to our partners 

Responsibilities/Essential Functions: 

• Identify and develop new business opportunities within existing accounts, including upselling and cross-selling additional products or services to meet busine