Case Manager, Rare Disease Patient Services
Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease. A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.
Summary of Job
The Case Manager is responsible for working with patients, caregivers, and healthcare providers (HCPs) to guide patients through the access and initiation process for Kyowa Kirin's rare disease products while providing ongoing support throughout their treatment journey. The Case Manager collaborates with internal and external stakeholders to help meet each patient's individual needs.
Essential Functions
- Manage a caseload efficiently while consistently meeting established key performance indicators (KPIs)
- Review new and restart patient enrollments for completeness and oversee the entire enrollment process from receipt through product shipment including benefits investigations, prior authorization, special
