Smart Home Care Technician (Home Technology Installation)

We're looking for a practical, reliable and compassionate Care Technologist to join Lilli. This role is for someone who enjoys getting technology working in the real world and knows that a home visit calls for patience, respect and good judgement.

As a Smart Home Care Technologist at Lilli, you’ll bring home-monitoring technology into people’s homes, set it up properly and make sure customers and their families understand how it works. Your work helps care teams see changes in someone’s daily routines and make better-informed decisions about the support they need.

Lilli’s purpose is to help people live safely and independently at home. It's discreet sensors monitor patterns such as movement, sleep and daily activity, without cameras or voice recognition. It’s thoughtful technology, installed with care and you’ll be the person who makes that first experience work.

This is a hybrid, hands-on role: working from home, visiting customers and on occasion our Pulborough office. You’ll initially cover installations in the Bromley area, with the area potentially expanding over time. Most of your time will be spent installing, configuring and supporting Lilli equipment, with some assessments and customer calls as part of the process.

What you’ll do

· Manage incoming referrals and call customers to arrange installations, repairs and collections.

· Visit customers’ homes to install Lilli equi