Dutch Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Dutch Speaking Fitbit Products Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading corporations across Europe. As a leader in executive recruitment and BPO solutions, we pride ourselves on matching motivated professionals with rewarding career opportunities that foster growth and professional excellence.
Job Overview
We are currently seeking a motivated professional for the Dutch Speaking Fitbit Products Support Specialist position in Bulgaria to join our dynamic fitness and wellness team. In this role, you will be the primary point of contact for users of world-class health technology, ensuring their journey toward a healthier lifestyle is seamless and supported by expert technical guidance.
Key Responsibilities
- Provide world-class customer support for Dutch-speaking clients navigating Fitbit fitness and wellness products.
- Troubleshoot technical issues related to wearable devices, synchronization, and mobile application connectivity.
- Educate users on health-tracking features to help them achieve their personal wellness and fitness goals.
- Maintain high levels of customer satisfaction by delivering precise, empathetic, and professional assistance.
- Document and escalate complex technical queries to the appropriate engineering teams within the fitness ecosystem.
- Particip
