Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria
Greek Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services landscape. We take pride in our curated approach to talent acquisition, ensuring that professionals find meaningful careers while our partners achieve operational excellence.
Job Overview
We are currently seeking a talented individual for the Greek Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join a fast-growing team in the customer support services industry, offering a perfect blend of professional growth and international experience for those seeking high-quality jobs in Bulgaria.
Key Responsibilities
- Act as the primary point of contact for Greek-speaking clients, providing expert solutions within the customer support services sector.
- Manage high-volume inquiries via phone, email, and live chat, ensuring maximum customer satisfaction.
- Troubleshoot technical or account-related issues to deliver effective, timely resolutions.
- Maintain detailed records of customer interactions within our CRM systems.
- Collaborate with internal departments to refine service processes and enhance the quality of support provided.
- Participate in ongoing training to stay updated on product developments and se
