Technical Customer Success Manager, Toronto

Hi! I’m Steph, Head of Growth for Data Products at Modash.

I joined Modash to help grow a newer and increasingly important side of our business: our Data products.

Today, more than 100 companies using Modash data to power their own products and businesses. They’re building creator discovery tools, enriching their own datasets, powering workflows, and solving problems we probably haven't even thought of yet. And we're growing quickly.

A huge part of that growth isn't just finding new customers. It's helping the customers we already have build better products, get more value from our data, and grow with us.

That's where you come in.

Scope of the role & what you'll actually do

We currently have two Technical CSMs in Canada and one in Europe, and we're hiring another based in Toronto, Canada. Your job is simple to explain and hard to do well: help customers turn Modash data into successful products, and own the outcome when getting there gets messy.

You'll own the entire journey for our API customers: from onboarding and adoption to expansion and long-term growth. Doing this well means becoming an