Manager, Global Deal Operations & Governance

Manager, Global Deal Operations & Governance

About the role

Rubrik's Deal Operations team sits at the center of quote-to-cash. We own the complex, exception-based quoting work that keeps deals moving — the things standard systems can't do on their own — and we bring Sales, Finance, Renewals, and IT together so decisions get made with the full picture of how our systems actually work.

We're hiring a Manager, Global Deal Operations and Governance to lead that team day to day — someone equally comfortable running a tight operation and driving change across the organization. It's a role for a leader who thrives in ambiguity, turns deep system complexity into clear recommendations, and knows the difference between keeping the lights on and making the operation fundamentally better.

What you'll do

• Lead and develop a global team of deal operations analysts across regions and time zones — ownership, workload, coaching, performance, and hiring.
• Own the health of day-to-day deal operations — exception quoting, case management, approval queues, and CSAT/replacement handling — to the speed and accuracy targets Sales and Finance depend on, especially at quarter-end.
• Set clear ownership and service levels so work st