Accounts Receivable Specialist

Full-time · Reports to RCM Manager · Remote

Role Overview

As our Accounts Receivable Specialist, you'll own the follow-through on claims after they're submitted — chasing down payment, resolving denials, and closing the gap between care delivered and cash collected. You'll work closely with our RCM and claims platform (Candid), our scheduling/EMR system, and our billing leadership to keep receivables moving instead of aging. This is a hands-on, high-impact role at a company where collection speed and accuracy directly determine how fast we can grow.

What You'll Own

• Manage an assigned book of insurance accounts receivable, working claims from submission through final resolution to keep aging balances down.
• Follow up with payers on outstanding claims, underpayments, and payment discrepancies, and drive them to close.
• Investigate and resolve claim denials and rejections — corrected claims, appeals, and reconsiderations with the documentation payers require.
• Review claim edits and rejections before and after submission to reduce repeat denials, partnering with our RCM team on root causes.
• Post and reconcile insurance payments