Account Manager DACH (f/m/d) - Parental Leave Cover
Account Manager (f/m/d) | B2B SaaS | E-Commerce
At Trusted Shops, we are building the leading Community of Trust in e-commerce, creating digital trust between people, businesses, and AI agents. As an Account Manager (f/m/d), you will work in a hybrid setup at our Cologne office on a fixed-term contract covering parental leave until at least November 2027, helping businesses unlock the full value of our B2B SaaS solutions.
Your Impact
Trust is one of the most important success factors in e-commerce. In this role, you will support existing customers in achieving their goals, unlocking growth potential, and building long-term success. You will join an international team of 700+ colleagues, supporting more than 25,000 online shops and over 40 million consumers in our Community of Trust.
Account Ownership & Strategic Development: You independently manage a portfolio consisting primarily of mid-sized online shops and proactively drive the strategic development of your accounts.
Customer Value & Growth: You proactively analyze customer needs and performance, identify relevant opportunities, and implement tailored expansion strat
