Implementation Manager (UK)
About Bobyard
Construction is a multi-trillion-dollar industry that still estimates by hand. Contractors measure and count materials off drawings manually, and it caps how many jobs they can bid. Bobyard uses computer vision and NLP to automate takeoffs and estimates, so contractors bid faster and win more. We raised a $35M Series A led by 8VC, with Primary and Pear, and we're growing fast.
About the role
You own the first 45 days of every new customer, from signed contract to a live, trained, adopting account. Launch quality can't depend on whichever CSM picks it up, so this role runs one repeatable process. You win when customers launch fast and the CSM who inherits the account never has to ask what happened. This seat is remote in the UK, works UK hours alongside our San Francisco team, and supports our largest customers in the region.
What you'll do
Turn every AE/SE handoff into a confirmed launch plan within 48 hours of signature
Configure accounts and run kickoff and hands-on training that gets crews using Bobyard on real jobs
Drive customers to their first completed workflow and adoption milestone inside 45 days