Posted 2d ago•St. Julian's, St. Julian's, Malta
Danish Speaking Senior Customer Support Specialist
SeniorOn-site (St. Julian's)Salary undisclosed
Job Description
Danish Speaking Senior Customer Experience Specialist – Hybrid (Malta)
At ComeOn, we take the Customer Experience beyond just customer service! We’re looking for friendly, people-focused individuals to join our team. If you’re a great communicator who enjoys solving problems and making someone’s day better, we’d love to hear from you.
As a Customer Experience Specialist, you are the bridge between frontline support and our technical teams. You will go beyond the standard support to resolve complex customer issues with precision, delivering top-notch service and ensuring customer satisfaction every time.
Location: St. Julian’s, Malta (Hybrid)
You’re a great match for this role if you:
- Have a minimum of 12 months of experience in Online Customer Support (iGaming, Fintech etc.)
- Have a "detective" mindset with a high attention to detail.
- Are a collaborative contributor who flourishes within teams and elevates those around them
- Speak and write fluently in English and Danish
- Speaking and writing fluently in Dutch, Swedish, Norwegian, Finnish, Danish, or Polish is seen as a plus!
- Enjoy multitasking and have strong problem-solving skills
- Are comfortable working shifts (with a possibility of night shifts)
- Have an interest in using AI tools to boost efficiency
What You’ll Be Do
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