Customer Support Specialist
Propelus® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem.
As a trusted leader for over 20 years, Propelus has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce.
We're hiring Customer Support Specialists to join the Propelus Customer Support team. You'll support one of our two products. CE Broker is the official continuing education tracking system for over 100 regulatory boards, and it helps healthcare professionals stay compliant and licensed. EverCheck helps healthcare employers verify and monitor the licenses and certifications of their staff.
This is a remote, high-volume role in a fast-paced software company. You'll be the human connection in a support process that uses AI tools, and you'll help licensed professionals and employers solve technical issues through live phone, chat, and email support. If you learn new tools quickly, stay calm under pressure, and enj
