Dutch Speaking Customer Support Agent
Dutch Speaking Customer Experience Agent – Hybrid (Malta)
At ComeOn, we take the Customer Experience beyond just customer service! We’re on the lookout for friendly, people-focused individuals to join our team. If you’re a great communicator who enjoys solving problems and making someone’s day better, we’d love to hear from you.
This isn’t your average customer support role. Every day brings something different; you’ll quickly become an iGaming expert for our brands and products, supporting our players across calls, live chat, and email. From helping with account queries to guiding payment processes, your role will be all about delivering excellent service in every interaction.
Location: St. Julian’s, Malta (Hybrid)
You’re a great match for this role if you:
- Speak and write fluently in Dutch and English
- Enjoy multitasking and have strong problem-solving skills
- Are comfortable working shifts (including some nights)
- Have an interest in using AI tools to boost efficiency
- Have previous customer service experience (that’s a bonus!)
What You’ll Be Doing
- Support customers via calls, live chat, and email
- Handle more complex issues from start to resolution
- Approve withdrawals and process KYC document
