Senior Customer Support - Finnish Speaking
At ComeOn, we take the Customer Experience beyond just customer service! We’re looking for friendly, people-focused individuals to join our team. If you’re a great communicator who enjoys solving problems and making someone’s day better, we’d love to hear from you.
The Senior Customer Experience Specialist is a leadership-track role focused on raising the bar for the entire team. You ensure the department hits its KPIs while maintaining the high-energy, people-focused culture ComeOn is known for. You are a role model for professional communication and efficiency. You will thrive in a high-volume, fast-paced environment, where your ability to remain productive and maintain high standards during peak activity periods is key to our success.
Location: St. Julian’s, Malta (Hybrid)
You’re a great match for this role if you:
- Have a minimum of 2 years of experience in Online Customer Support in iGaming or related sectors
- Stand out with emotional intelligence and a leadership mindset
- Are data-driven and understand how individual performance impacts the wider business.
- Are comfortable representing the CX department in cross-departmental meetings.
- Have advanced knowledge of iGaming regulations (MGA, SGA, DGA, GGA, AGCO or KSA)
- Speak and write fluently in English
- Speaking and writing fluently in Finnish.
- Enjoy multitasking and have strong problem-
