Swedish Speaking Customer Support Specialist - Malta

At ComeOn, we take the Customer Experience beyond just customer service! We’re looking for friendly, people-focused individuals to join our team. If you’re a great communicator who enjoys solving problems and making someone’s day better, we’d love to hear from you.

As a Customer Experience Specialist, you are the bridge between frontline support and our technical teams. You will go beyond the standard support to resolve complex customer issues with precision, delivering top-notch service and ensuring customer satisfaction every time.

Location: St. Julian’s, Malta (Hybrid)

You’re a great match for this role if you:

• Speak and write fluently in Swedish and English
• Have a minimum of 12 months of experience in Online Customer Support (iGaming, Fintech etc.) 
• Are a collaborative contributor who flourishes within teams and elevates those around them
• Speak and write fluently in English
• Have a "detective" mindset with a high attention to detail.
• Enjoy multitasking and have strong problem-solving skills
• Are comfortable working shifts (with a possibility of night shifts)
• Have an interest in using AI tools to boost efficiency

What You’ll Be Doing

• Provide professional, empathetic, and efficient solutions to players via live chat, email, and outbound/inbound call