Customer Support Supervisor (Hybrid)

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

As a Customer Support Supervisor, you will lead and empower a dedicated team of Customer Support Representatives to deliver exceptional service across OpenTable's global restaurant and diner network. You will drive operational excellence, foster team development, and champion customer advocacy in a collaborative, fast-paced environment. By partnering closely with peers across the business, you will elevate support quality and ensure our partners and diners receive seamless hospitality solutions.

Responsibilities 

• Build, coach, and develop a high-performing team of Customer Support Representatives to achieve